General FAQs
Quick answers for onboarding, plans, domains, billing, security, and support.
1) Account and Access
Common questions for new users.
- Can I start free and upgrade later? Yes.
- Can I use Google sign-in? Yes, if account is linked to Google auth.
- How do I reset password? Use the Forgot Password flow from login page.
- Where do I manage profile details? In your account profile section.
2) Plans and Billing
Questions about pricing and payments.
- Do paid plans support monthly and yearly? Yes, where available.
- Can I switch plan later? Yes, upgrade options are supported.
- Where can I see transaction history? In billing and transactions area.
- Does free plan require renewal? No paid renewal cycle is shown for free plan.
3) Domain, SSL, and Support
Questions after store goes live.
- How long for domain propagation? Usually a few minutes to 24 hours.
- Why SSL may not appear immediately? DNS/certificate mapping can take time.
- How to get faster support? Share exact error + screenshot + domain.
- Is downtime avoided during domain change? Yes, old domain is kept active until ready.