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Frequently Asked Question

Home FAQ'S

Your website will be live within 24 hours after your purchase. We aim to provide a fast and seamless setup process so you can start your online journey quickly.

Yes, you can upgrade or downgrade your plan at any time based on your business needs. Simply log in to your Shop2Host account and choose the plan that suits your current requirements.

We accept various secure payment methods, including credit/debit cards, net banking, and popular digital wallets like Razorpay and Paytm, making it convenient for you to make payments.

Yes, we offer a trial period for a nominal fee of ₹30. This allows you to explore our platform and features before committing to a full plan.

No, Shop2Host is designed to be user-friendly and requires no technical skills. We provide easy-to-use tools and templates to help you build your website. Plus, our support team is available to assist you whenever you need help.

All plans come with a free domain registration for the first year:
Lite Plan: Free .in domain.
Hero and Pro Plans: Free .com domain.
This helps you establish a professional online presence without additional costs.

Yes, security is a priority at Shop2Host. Each plan includes a free SSL certificate to encrypt data and ensure safe transactions. Our platform also includes regular security updates to keep your website protected.

The number of products depends on the storage capacity of your chosen plan:
Lite Plan: Suitable for a limited number of products with 5GB of storage.
Hero Plan: 20GB of storage for medium-sized product catalogs.
Pro Plan: Unlimited storage allows for extensive product listings without restrictions.

Yes, all plans offer customization options:
Lite Plan: Access to basic templates.
Hero and Pro Plans: Enhanced customization features with a drag-and-drop editor for more personalized designs.

We provide support tailored to each plan:
Lite Plan: Basic support via our help center and email.
Hero Plan: Priority support for faster response times.
Pro Plan: Premium support, including 24/7 assistance and a dedicated account manager.

Yes, we offer various marketing tools to help grow your business:
Lite Plan: Basic SEO tools.
Hero Plan: Advanced SEO and marketing tools.
Pro Plan: Comprehensive marketing automation, email campaigns, and social media integration.

Integration capabilities depend on the plan:
Lite Plan: Limited integration options.
Hero Plan: Some third-party service integrations.
Pro Plan: Full integration with CRM tools, email marketing platforms, and accounting software.

All plans support secure payment gateways:
Lite Plan: Single payment gateway.
Hero Plan: Multi payment gateway support.
Pro Plan: Includes multiple and advanced payment methods.

Shop2Host offers customer support across all plans. Contact our support team via email or our help center for assistance. Hero and Pro plan users receive priority support for quicker issue resolution.

Yes, we provide various resources, including tutorials, guides, and video demos to help you set up and manage your website effectively. Our support team is also available to answer any questions.

All plans include access to an analytics dashboard to monitor key metrics like website traffic, user behavior, and sales performance. The Pro Plan offers advanced analytics tools for deeper insights.

No, Shop2Host practices transparent pricing. All costs are clearly stated, and there are no hidden charges. The plan prices cover everything, including domain registration, hosting, SSL certification, and support.

Yes, you can cancel your Shop2Host plan whenever you choose. If you cancel, your website will remain active until the end of the current billing cycle. Please note that we do not offer refunds for partial usage.

Yes, we offer discounts for annual payments, which are already reflected in the plan pricing. This provides a cost-effective solution for maintaining your online presence over a longer term.

To get started, simply choose a plan that fits your needs, sign up through our website, and follow the guided setup process. Your website can be live and ready to use within 24 hours!

Shop2Host provides reliable and scalable web hosting solutions, ensuring that your online store runs smoothly and is accessible to customers around the clock.

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